ENGG 390 Reports (MEM Students)

Authors

Wen ShiFollow

Degree Program

M.E.M

Year of Graduation

2019

Faculty Advisor

John Harris

Document Type

Report

Publication Date

Fall 9-12-2018

Abstract

The primary goals that led my summer internship at Steward were assessing the existing member engagement and retention program for Steward Health Choices (MassHealth ACO) and delivering recommendations moving forward to enhance member communication and community health management. During the past two months, I collaborated with Data Analysis, Marketing, and Utilization Management teams to conduct market research, process flow improvement, and ROI analysis. I individually developed a stratification member outreach plan for Steward members based on demographic and medical information.

Level of Access

Restricted: Campus/Dartmouth Community Only Access

Available for download on Sunday, September 13, 2020

Restricted

Available to Dartmouth community via local IP address.

Share

COinS