ENGG 390 Reports (MEM Students)

Degree Program

M.E.M

Year of Graduation

2022

Faculty Advisor

Mark Cantrell

Document Type

Report

Publication Date

Fall 9-12-2022

Abstract

A customer's shopping cart is an essential component of their experience on eBay. Despite this, eBay's cart conversion rate is low. This project exploration will dive into aspects of how eBay can use the cart badge and signals to increase conversions and possibly reduce cart abandonment. A 1% increase in checkout visits from cart translates to $50M of incremental GMB. The scope of the project is to build a working proof of concept that will include the prioritization formula and framework for signals and badges shown in the cart and contribute towards the increase in conversion.

Level of Access

Restricted: Campus/Dartmouth Community Only Access

Restricted

Available to Dartmouth community via local IP address.

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